Sales Policy

Effective Date: February 6, 2025

At LockRoyalPlus, we are committed to providing high-quality key accessories, smart locks, and personalized keychains. This Sales Policy outlines the terms and conditions under which products are sold on our website. By making a purchase, you agree to comply with the following policies.

1. Order Processing & Confirmation

  • All orders placed through lockroyalplus.com are subject to acceptance and availability.
  • Once an order is placed, you will receive an order confirmation email with details of your purchase.
  • If any item in your order is out of stock or unavailable, we will notify you promptly and offer a refund or alternative product.

2. Pricing & Payment

  • All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice.
  • We accept multiple payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
  • Full payment is required before an order is processed and shipped.

3. Shipping & Delivery

  • Orders are processed within 1-3 business days after payment confirmation.
  • Estimated delivery times vary based on location and shipping method. Please refer to our Delivery Policy for detailed information.
  • LockRoyalPlus is not responsible for delays caused by shipping carriers or customs.

4. Cancellations & Modifications

  • Orders can be modified or canceled within 12 hours of placing the order.
  • Once an order has been processed for shipping, modifications or cancellations are not possible.

5. Returns & Refunds

  • If you are not satisfied with your purchase, you may return it in accordance with our Refund and Returns Policy.
  • Refunds are processed within 5-10 business days after receiving the returned product.

6. Warranty & Product Quality

  • We stand behind the quality of our products. If you receive a damaged or defective item, please contact us within 7 days for a replacement.
  • Certain products may include a limited warranty, which will be detailed on the product page.

7. Customer Support

For any inquiries regarding orders, payments, or products, please reach out to us:

📍 Address: 3967 Chenoweth Drive, Columbus, Ohio, United States
📞 Phone: (510) 555-0117
📧 Email: info@lockroyalplus.com
🌐 Website: lockroyalplus.com